How many children will be in a group of the kindergarten?
Depending on the design capacity of the kindergarten and in accordance with the "Preschool education and childcare" State Standard of the Kyrgyz Republic and sanitary and hygienic standards.
How much money I need to pay in order to get a place for my child sooner?

You don’t need to pay at all. You cannot influence the process of queue. Registration is free, and the child is enrolled in the kindergarten absolutely free, upon receiving notifications from the system and providing relevant documents.

Who is responsible for the system’s effectiveness monitoring?

Overall control over observance of the "Electronic queue in Pre-school Educational Organizations" Regulations is implemented by the Ministry of Education and Science of the Kyrgyz Republic.

Is there a protection against re-registrations? If Yes, what is it?

The system does not allow you to re-enter data of the same child.

How can I check the position of the child in the electronic queue?

The queue status can be checked through the number of the birth certificate or registration number on the Unified Electronic registry portal balabakcha.edu.gov.kg.

Is there access to the list of enrolled children for users?
Yes, there is a list at the website of an electronic queue balabakcha.edu.gov.kg.
What data is needed for the registration?

The procedure of registration of the child in the electronic queue is, as follows:

The applicant completes the following sections of the application form:

- Information about the child; - Information about the applicant;

- Contact information;

- Additional information;

- Information about benefits (must be confirmed by copies of the relevant documents (photocopy, scan copy, etc.);

- Preferred pre-school educational organization.

What is the Electronic queue in pre-school educational organizations?

Electronic queue is an electronic database that includes information about child, that helps to avoid corrupt schemes. This smart system provides all the necessary facilities for the movement of children in the queue.

What mobile app helps to have access to the electronic queue?

The app can be downloaded from the website balabakcha.edu.gov.kg or the Play Market.

Where can I find the list of names of the pre-school educational organizations?

The list of the pre-school educational organizations can be found on website balabakcha.edu.gov.kg during the registration.

Is it possible for parents to choose a kindergarten?
Yes. Parents can choose one of the pre-school educational organization of Kyrgyz Republic.
What does the order of recruitment of groups depend on?
The order of recruitment, age-related periodization and the maximum enrollment of children to pre-school educational organizations groups are carried out in accordance with the "Preschool education and childcare" State Standard of the Kyrgyz Republic and sanitary and hygienic standards.
How scammers who do not have children but register for “fun” will be filtered?
After specialists’ moderation information will be entered in the database, and such incidents will be excluded.
In what cases the place is saved for a child attending kindergarten?

The place can be saved in the following cases:

- sickness of the child (if a medical certificate is provided);

- child staying under quarantine;

- sanatorium treatment (but not more than 30 calendar days);

- parental leave (but not more than 60 calendar days);

- other cases related to family circumstances at the request of the parents (but not more than 45 calendar days).

What is the website of the electronic queue in the kindergartens?

The website is balabakcha.edu.gov.kg.

How I will know that my child is enrolled in the kindergarten?
After registration parent/legal representative will receive notification of space availability (by email and/or mobile app).
What gives the families an electronic queue in “Pre-school educational organizations”?

- ensuring equal rights and opportunities of every child to pre-school education in kindergartens;

- social support for special groups of citizens;

- social support for families with children of pre-school age;

- eradication of corrupt schemes in acquisition of the children groups in pre-school educational organizations;

- regulation of process of admission to pre-school educational organizations, place preservation and expulsion of children from pre-school educational organizations.

Who inspects the documents on the enrollment and expulsion of children?

Pre-school educational organization represented by the Director:

- creates and completes a list of children groups of the kindergarten in accordance with the data of the Unified electronic registry balabakcha.edu.gov.kg;

- quarterly, by order of the kindergarten, expelles children from kindergarten in cases of: not attendance without a valid reason within 2 months, not compliance by the parents (legal representatives) of the obligations spelled out in the contract with kindergarten;

- quarterly, by order of the kindergarten, enrolls children in kindergarten if there is free space and an “Electronic queue in kindergarten” system notification.

How the system will select kindergartens?

The selection of kindergartens will be made by parents.

What the system of enrollment reports for website users will be like?
Users will be able to see the overall picture of the reports: workload of kindergarten, the number of children, the number of available places.
Who is an "Applicant"?

An applicant is a parent (or legal representative) of a child aged from 6 months to 7 years.

Is there user manual?

Yes, https://drive.google.com/file/d/1fRs3Ukv76WTmbwVyPLHF7cBntkhlo5pF/view

How many days does system give for collecting documents in order to enroll a child in kindergarten?

In case if the Applicant does not provide the pre-school educational organization with documents necessary for enrollment within 15 days from the date of receipt of the e-mail notification, the place of the Applicant in the electronic queue is cancelled in accordance to the “Pre-school education and childcare” State standard of the Kyrgyz Republic.

How to understand "statuses of application"?

«Истечение срока заявки после одобрения» – этот статус означает, что заявка аннулирована, поскольку родитель, по истечении 15 календарных дней после получения письма на электронную почту о наличии свободного места в ДОО, не предоставил в ДОО соответствующие документы ребенка.

«Отклоненная директором с указанием причины» – этот статус означает, что заявка отклонена директором ДОО после соответствующей проверки документов, по следующим возможным причинам:

1. Некорректно введены данные о родителе (паспортные данные, скан/фотография паспорта не совпадает с введенными данными и т.д.);

2. Некорректно введены данные о ребенке (серия или номер свидетельства, скан/фотография свидетельства о рождении не совпадает с введенными данными и т.п.);

3. Некорректно введены реквизиты документов о наличии льгот: например, выбрали «нет льгот», затем прикрепили документ о льготах; при наличии льготы - неправильно ввели данные о льготах (серия и номер документа некорректно введены).

Все комментарии, которые напишет директор, будут автоматически отправлены на почту родителя.

«В ожидании рассмотрения» – этот статус означает, что в ДОО пока нет свободного места, следовательно, ваша заявка еще не поступила в детский сад и вам необходимо ждать электронного уведомления на свою почту.

 «Зачисленная заявка без приказа и заявления» – этот статус означает, что зарегистрированная заявка была корректно заполнена, директор ее «одобрил» и система дала родителю 15 календарных дней для подачи всех соответствующих документов в ДОО, однако, ребенок еще не зачислен.

«Зачисленная с приказом и заявлением» – этот статус означает, что родитель в течение 15 календарных дней подал все документы и директор зачислил ребенка в ДОО.

«Обучающиеся, включая тех, чьи данные импортированы из ИСУО» – это дети, которые уже обучаются в вашем ДОО.

«Отчисленный по тем или другим причинам» – этот статус означает, что ребенок был отчислен из ДОО по различным причинам (переезд, болезнь, по собственному желанию и т.д.).

«Окончивший/выпустившийся» – этот статус означает, что ребенок завершил обучение в ДОО и пошел в школу.

Can employees of the Ministry of Education and Science of the Kyrgyz Republic register their children?
Yes, they can.
What documents must be provided for the enrollment of children in the pre-school educational organizations?

- medical forms № 26, №063/U;

- statement on the health status of the child at the time of enrollment;

- copy of birth certificate of the child;

- copy of the passport of one of parents (legal representatives);

- conclusion of National and State psychological-medical-pedagogical Commission for transfer to the combined group of kindergarten due to the completion of the remedial teaching.

How is the order of recruitment of groups of children in pre-school educational organizations?

Participants in the process of acquisition of groups of children of the pre-school educational organizations are the following:

- District/city departments/Departments of education;

- Pre-school educational organizations;

- Parents (legal representatives) of children.

How can citizens participate in e-recruitment of kindergarten groups?

For the state in the unified electronic queue parents must register a child aged 6 months to 7 years in the Unified electronic registry balabakcha.edu.gov.kg.

How can I submit my second and subsequent applications?

1. В личном кабинете родителя выбираете опцию «добавить заявку», затем откроется новое поле.

2. В открывшемся новом поле заполняете все необходимые данные: ФИО, пол ребенка, дата рождения, серия свидетельства о рождении, номер свидетельства о рождении, скан/фотография свидетельства о рождении, орган выдавший свидетельство о рождении, дата выдачи свидетельства, кем вы приходитесь ребенку, регион проживания, район проживания, организация (детский сад). Нажимаете кнопку «Далее».

3.  Затем откроется новое окно.

  1. В случае, наличия льготы выбирает тип льготы, заполняете серию и номер документа, дату выдачи и прикрепляете скан/фотография документа.
  2. Если нет льготы, то выбираете тип льготы «нет льготы».

Далее нажимаете кнопку «Подать заявку».

What is the procedure of registration of a child for “Electronic queue in pre-school educational organizations”?

Applicant (parent/legal representative):

- completes the application form, providing necessary information about the child for registration in the electronic queue for a place in the kindergarten on the territory of the Kyrgyz Republic;

- once the registration is completed, parents receive notification about place availability (by email and/or mobile app);

- the status in the queue can be checked through the number of the certificate of birth or registration number at the Unified electronic register balabakcha.edu.gov.kg;

- upon receiving a notification about the place availability in the pre-school educational organization by email, the parent/legal representative must come to kindergarten within 15 days from the date of receipt of the notification;

- parent/legal representative must provide the pre-school educational organization with all documents necessary for the enrollment, according to the “Pre-school education and child care” State standard of the Kyrgyz Republic.

Can employees of the Ministry of Education and Science of the Kyrgyz Republic register their children?
Yes, they can.
How are children expelled from pre-school educational organizations?

The child can be expelled from the kindergarten in the following cases:

- at the request of parents (legal representatives) of the child;

- if there is a medical conclusion about the child's illness preventing him from staying in the kindergarten (HPMPK, VCC);

- in case of medical indications on the state of development of the child, which can be dangerous to his own health or the health of other children if the child remains in the kindergarten;

- in case of enrollment in the 1st grade;

- non-attendance of the kindergarten within 60 calendar days without valid reason and without parents’ warning the about the child's absence, or without providing medical documents.

What is a registration number?
Registration number – is the number that person receives when he/she applies for the Unified electronic registry (UER).
What are the benefits to enrolling a child in the kindergarten?

The "E-recruitment of children in the pre-school educational organizations" system ensures the priority of representation for the following legislatively established preferential categories of citizens in the electronic queue to the pre-school educational organizations at the program level:

• children-orphans and the aged who were left without parental care;
• children of parents of persons with disabilities of I and II groups;
• children from large families (having 5 or more children);
• children of participants of military events (victims and participants in the Aksy events of 2002 April/June events of 2010);
• The families of the victims of the Chernobyl accident who died due to radiation sickness, the deceased veterans and deceased participants in 1986-1987;
• Children first and the two successive generations with hereditary diseases and abnormalities due to genetic changes from parents exposed to radiation by the Chernobyl disaster;
• The families of the dead soldiers in the performance of military duties;
• The families of police officers killed in connection with the performance of official duties or of duty, and died after dismissal from service owing to wound, injury, or disease received during military service.
 

When should I register my child?

Immediately after 6 months and if  the birth Certificate of the child was recieved. 

ИНФОРМАЦИЯ ОБ ОЧЕРЕДИ В ДОО

http://kabinet.balabakcha.edu.gov.kg/queue-amount-info

How is the priority of preferential categories of citizens defined in the electronic queuing system?
The priority between the legally established preferential categories of citizens in the electronic queue in the kindergartens is defined by the "E-recruitment of children in the pre-school educational organizations" system as a difference of milliseconds in the filing of the electronic application by the Applicant.
Are there any privileges for children of employees of the Ministry of Education and Science of the Kyrgyz Republic?
No, there are no privileges if the child does not belong to the category of "beneficiaries".
How can I get a registration number?

To get included in the unified electronic queue and get a registration number you must register a child aged 6 months to 7 years in the Unified Electronic registry balabakcha.edu.gov.kg.

Who deals with the controversial issues arising between the parents, children, teachers and administration of the pre-school educational organizations?
The controversial issues arising between parents (legal representatives) of children and the administration of kindergarten are resolved by the district/city departments/offices of education, in accordance with the current Legislation of the Kyrgyz Republic and the regulations of the "Electronic queue in Pre-school Educational Organizations."
After what period of time, the child will be enrolled in the kindergarten?

      A certain period of time is impossible to predict, since different groups may have different amount of places, so it happens that those who got in line early, get a place later. In each age group all places are allocated in turn. Children grow up, a child who didn’t get a place in the nursery, in a year will be in suitable age for the younger group.

     All children stand in a single queue, but by the law is the first place get "privileged" children, and the other kids stay in line. Because of the benefits the factual order differs from the chronological order. The beneficiaries, just like other children, are of different ages, therefore the system enrolls beneficiaries in the appropriate age groups in the first place.

How much money I need to pay in order to get a place for my child sooner?

You don’t need to pay at all. You cannot influence the process of queue. Registration is free, and the child is enrolled in the kindergarten absolutely free, upon receiving notifications from the system and providing relevant documents.

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